Hydro One
Service: Connected With Care
Record #:
CWD2536
Last Modified:
11 Mar 2026
Last Full Update:
10 Mar 2026
Description
| Description (Service) | Assists customers in retaining their Hydro One service by helping them access financial relief programs and offers payment flexibility including customized price and payment plans and budget billing to customers experiencing financial hardship. |
Service Details
| Hours | Mon-Fri 7:30 am-8 pm |
| Areas Served | Ontario |
| Eligibility | Hydro One customers |
| Application | Call to discuss options available. |
| Languages | English; French |
| Fees | Payment plan fees. |
Address and Location
| Located In Community | Ontario |
| Address & Map | Ontario, ON Canada |
| Physical Access | Not Applicable |
Contact Information
| Office Phone | 1-888-664-9376 |
| Website | http://www.hydroone.com/saving-money-and-energy/residential/financial-assistance/winter-relief-fund |
| Mailing Address | c/o Hydro One Networks; PO Box 5700 Markham, ON Canada L3R 1C8 |