Hydro One

Site: Hydro One

Service: Connected With Care

Record #: CWD2536
Last Modified: 11 Mar 2026
Last Full Update: 10 Mar 2026

Description

Description (Service) Assists customers in retaining their Hydro One service by helping them access financial relief programs and offers payment flexibility including customized price and payment plans and budget billing to customers experiencing financial hardship.

Service Details

Hours Mon-Fri 7:30 am-8 pm
Areas Served Ontario
Eligibility Hydro One customers
Application Call to discuss options available.
Languages English; French
Fees Payment plan fees.

Address and Location

Located In Community Ontario
Address & Map
Ontario, ON
Canada
Physical Access Not Applicable

Contact Information

Office Phone 1-888-664-9376
Website http://www.hydroone.com/saving-money-and-energy/residential/financial-assistance/winter-relief-fund
Mailing Address c/o Hydro One Networks; PO Box 5700 
Markham, ON 
Canada L3R 1C8

Agency Overview