[ Browse by Service Category : Topics Related to Crisis Intervention Hotlines/Helplines (8) ]
911 Services
Programs that operate a telephone response service staffed by trained personnel who assess requests for emergency assistance and dispatch the appropriate emergency response agency (law enforcement, fire, paramedics/EMTs or ambulance services).
Protective Services
Programs that provide investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.
[ Sub-Topics | View Programs and Services (5) | Related Topics ]
Talklines/Warmlines
Programs that offer a telephone service that enables people who are troubled to talk confidentially about their personal problems with an empathetic listener. These programs are often staffed by volunteers who can offer referrals for ongoing treatment, if needed.
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.
