General Topics and Information - Central East

Site: No Physical Location

Service: Elder Abuse Prevention Ontario

Record #: CWD8414
Last Modified: 29 May 2024
Last Full Update: 22 Dec 2020


Description (Service) Elder abuse is abuse against a senior; the abuse takes many different forms:
  • Physical abuse
  • Sexual abuse
  • Financial abuse
  • Psychological or emotional abuse
  • Neglect
  • Systemic Abuse such as elder discrimination
  • If the situation is an emergency and you believe that the person for whom you are concerned is at risk, call 9-1-1.
  • The Seniors Assistance Team, OPP ask you to call the police (OPP detachment/local police) if you suspect or know of any elder abuse
  • Seniors crime stoppers 1-800-222-8477, Crime Stoppers
To report abuse
  • Senior's Safety Line (Elder Abuse Prevention Ontario) - 1-866-299-1011. 24 hours a day, seven days a week, in over 150 languages. The hotline is a toll-free, confidential resource for seniors suffering abuse, including financial, physical, sexual and mental abuse and neglect.
  • Office of the Public Guardian and Trustee - If you believe someone is no longer mentally capable of understanding their situation, and you believe that they are being harmed because they do not have enough to eat, or because their money is disappearing, you may want to call the Office of the Public Guardian and Trustee. The Guardianship Investigations branch of that Office has legal authority to investigate and intervene in these kinds of situations. They may be contacted at 416-327-6348 or 1-800-366-0335.
  • Elder Abuse within a facility:
    • Long-Term Care Home - Long-term Home Care ACTION Line at 1-866-434-0144
    • Retirement Home - Registrar of the Retirement Homes Regulatory Authority at 1-855-275-7472. To report suspected abuse of victims living in retirement homes,the abuse must be reported to the Registrar of the Retirement Homes Regulatory Authority. The Director or the Registrar must look into all reports of abuse, and must send an inspector to the home immediately if the report is about harm or risk of harm due to 1) improper or incompetent treatment or care 2) abuse of a resident by anyone 3) neglect of a resident by a staff member or the owner of the home 4) illegal conduct.
      • To report complaints about the operations at a retirement home and licensing breaches, call 1-855-275-7472
Support, Information, ReferralsSimcoe County Resources
  • Prevention of Seniors Abuse Network - Simcoe County - For more local resource visit
  • Elder Abuse Prevention Muskoka

    Contact: Heather Hay, Coordinator
    Phone: 705-646-7677 Toll Free: 1-866-222-1224

Service Details

Hours n/a
Areas Served Ontario
Eligibility N/A for subject record
Application N/A for subject record
Languages Interpretive Services
Fees None

Address and Location

Address & Map
Coordinates: 44.6073644, -79.4190960
Physical Access Not Applicable

Contact Information

Office Phone 416-916-6728
Toll Free Phone 1-866-299-1011, Senior Safety Line
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Marta Hajek, Executive Director; Email:
Alternate Contact Raeann Rideout, Director of Partnerships & Outreach; Phone: 705-876-1122 ext 327; Email:

Agency Overview

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